Thank you for shopping at synpos.cc.

 We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.

 

 1. Please contact the Customer Service team, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.

 Please send your order number to our service email: synposcc@gmail.com

 2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

 3. We do not accept returned items that were sent back directly without notifying us first. No addresses on the parcel are not approved as per the return address. Returned packages without an authorised return address from customer service representatives will not be refunded.

 4. Most returns are processed within 5 business days after we receive your package. We'll issue a refund to your Paypal. Once your refund has been issued, you will receive a confirmation email.

 Return Conditions

 1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.

 2. All returns will be returned to the customer's PayPal account.

 3. Returned items must be in their unused condition with the original packaging. We do not accept returned items that have been worn, damaged, washed, or altered in any way.

 4. Items with non-returnable marks and free gifts cannot be returned.

 5. We do not accept returned items that have been sent back without proper return requests.

 6. We do not offer Freight To Collect (FTC) services for packages returned to us. Returns will be made at your own cost.

 7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-viceall products.

 Order Cancellation

 We can offer you a full refund if your order is cancelled within 24 hours of purchase.

If you decide to cancel the order, you should send an order cancellation request to our customer service email >>>synposcc@gmail.com , or click this page to complete your order cancellation>>> Cancel Your Order

For orders cancelled after 24 hours of purchase but not yet shipped, we'll charge a 15% cancellation fee and provide you with the remaining refund.

We won't accept order cancellation requests if the order has already been shipped.

 Note: The original shipping fee and Shipping Guarantee are non-refundable.

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